Mark Gugler's Curriculum Vitae

 MarkGugler (at) gmail dot com

MS Word Version of Resume

Manager Full Stack Software Engineering:

with experience in Web, SaaS, and Simulation, in the areas of engineering, devops, process management, team management, and full SDLC. Currently Manager over a mixed technology stack, primarily Microsoft, both on-prem and cloud solutions.

Dynamic and results-oriented IT Manager with a proven track record in leading software development teams to deliver innovative solutions. Bringing over 16 years of experience in the IT industry, adept at coordinating cross-functional teams from around the world and leveraging emerging technologies to drive business success. Proficient in project management methodologies, with a keen focus on Agile practices and continuous improvement. Strong communicator with a strategic mindset, dedicated to fostering collaboration and maximizing team performance. Passionate about staying abreast of industry trends and implementing best practices to optimize software development processes. Ready to leverage expertise in IT management to drive operational excellence and exceed organizational goals.

 

Experience:

Mgr IT II Everon

October, 2023 - Current Indianapolis, IN

IT Manager II over an Everon SaaS platform product. Mixed technology stack, integration with multiple vendors and external business SaaS products, hosted in both On-Prem and Cloud solutions. Team consists of resources all over the US, Europe, and coordination with resources in all aspects of the business. SDLC best practices, legacy to cutting edge technologies, and SOX, ADA, and SOC2 compliance standards. Everon was formerly ADT Commercial so this is a continuation and promotion of that role.

Mgr.IT ADT Commercial

January, 2021 - October, 2023 Indianapolis, IN

IT Manager over an ADT Commercial SaaS portal product. Mixed technology stack, integration with multiple vendors and external business SaaS products, hosted in both On-Prem and Cloud solutions. Team consists of resources all over the US, Europe, and coordination with resources in all aspects of the business. SDLC best practices, legacy to cutting edge technologies, and SOX, ADA, and SOC2 compliance standards. Continuing previous roles functions through the ADT acquisition of Defenders.

Manager of Application Development Defenders, Inc.

October, 2019 - October, 2023 Indianapolis, IN

A leader of great designers, analysts, and developers at Defenders. Responsible areas include Marketing functionality, internal and externally facing APIs, and architecture design and review. The joy of mentoring to help others succeed and grow is what drives me everyday. Task, resource management, sprint planning and prioritization, B2B and B2C communication, after hours call support.

Application Developer II Defenders, Inc.

May, 2018 - October, 2019 Indianapolis, IN

Skills:

  • C#, .Net, Typescript, PowerShell, SQL, Microsoft Dynamics 365, Solution Management

Full Stack engineer working on front end modifications to the Microsoft Dynamics 365 CRM platform utilizing Typescript, and server side functionality utilizing C#. Wrote and established Standard Operating Procedures for CRM Deployments to increase efficiency of deliverables. Helped the business through a large upgrade while continuing to deliver tasks requested from various teams throughout the company. Through mentoring others throughout the company, taking on business impacting initiatives, and becoming the SME in technologies previously foreign to me, I’ve expanded my influence and look forward to future growth.

Software Engineer                                                                   AMX by HARMAN

February, 2015 – April, 2018                                                     Richardson, TX

Skills:

  • C#, .Net, Web Services, Windows, WPF, PowerShell, SQL, Flex/ActionScript 3.0

Full Stack engineer working from a database to front end using Flash and WPF. The two main projects I worked on include Vision 2 and Acendo Core. Vision 2 is a VoD/broadcast solution involving web services, web control interface, and server management layers. Acendo Core is a windows conference room solution utilizing WPF and windows services. Automation and testing also required knowledge in HTML, Javascript, telnet, RS232 serial control, multi-resolution support, multiple device support, continuous integration, windows image manipulation, and scripting.

Front End Engineer                                                                   H2trOnics, Inc.

April, 2012 – January, 2015                                                        Grand Prairie, TX

Skills:

  • Classic ASP/VBScript, ASP.Net, C# MVC ASP.NET, Javascript, CSHTML, HTML, CSS, TSQL, SQL, IIS management, web and file server management

Full Stack Engineer supporting SaaS products hosted on company owned servers. Management and autonomy for over 100 custom website using database driven values into a templated architecture. Cross Browser Compatibility ranged from I.E. 6 through modern desktop and mobile devices. I was the lead in a small team managing, sustaining, and designing new feature development. Originally hired as front end only, the role transformed into full stack and network administration when the parent company separated after purchase.

Game Programmer                                                                    Fierce Wombat Games

July, 2011 – January, 2012                                                         San Jose, CA

Skills:

  • Objective-C, C++, Lua, OpenGL, OGRE, libRocket, CEGUI, FMOD, Cross Platform development

Sound, Input, UI, and UX engineer working on an unannounced and unreleased game for iOS platforms. Maintained build pipeline, test candidates, and Jira tasks to organize features, bugs, and feedback from internal tests.

Software Engineer                                                                   Total Immersion Software Inc.

August, 2009 – July, 2011                                                          Alameda, CA

Skills:

  • C++, ActiveX COM, Flash, DirectX

General Simulation Engineer involved in several projects in areas of Input, Camera, UI, UX, and scenario specific gameplay. Worked on special custom ActiveX COM wrapper to display Flash swf files on top of 3D gameplay engine. Projects included Ground, Air, and Medical simulation scenarios. Company is now called Intific.

Games Software Programmer                                          THX Ltd.

July, 2007 – June, 2009                                                             San Rafael, CA

Skills:

  • C++, C, DirectX (Direct3D, DirectInput, DirectSound, XAudio2), Xbox 360, Windows

General Software Engineer in charge of adapting Neural-THX Surround technology into a DSP API for game sound engines. Wrote demos and technical documentation for support of the technology. Represented company in B2B and B2C relations, as well as conference booth support. After Dolby purchased Neural, my role transformed into research and support for internal projects, certification, calibration, and original products.

Education:

Entertainment Business                                                                 Master of Science

Full Sail University, Winter Park, FL                                            June 5, 2009

Game Design & Development                                                    Bachelor of Science

Full Sail University, Winter Park, FL                                            May 11, 2007

Released Titles:

School Projects: 

  • Business Proposal: Orcavia Entertainment – May, 2009

Master’s 1st Thesis Project – Full business development and proposal document showcasing everything taught during the Master’s Degree. Document is available upon request.

  • Leadership Portfolio: Personal Website – May, 2009

Master’s 2nd Thesis Project – Personal representation of the work and accomplishments made during the degree program. N/A

  • Asset Lead: December, 2006 – May, 2007

Scorched Planets – Full Sail Final Project Game     Winter Park, FL      

In charge of input and sound for Scorched Planets. Tasks: Direct Input wrapper, Multithreaded Direct Sound/OggVorbis engine, Managing/Scheduling Full Sail Art and Sound Team and Student Art Team, Assisting Interface Lead with Menu and HUD interactions. The game is a new-age Scorched Earth or Gunbound clone with a space theme, comedic characters, and gravity physics added to gameplay. Available for download at Mark Gugler - Scorched Planets

 

Other:

  • Music Experience:

    • Performance – 8 years - Steel Drums, Trombone, Djembe, Aux. Percussion

    • Composition – 4 years – Using Finale, Jazz and Classically trained

    • Music Theory – 3 years

  • Team Oriented, Hard worker, willing to learn, will ask questions, and wants to make and support great games

  • Used to being prompt with schedule deadlines, meetings, rehearsals, and performances

  • LinkedIN Profile

 

Portfolio: